Privacy Policy

1. Introduction

Welcome to EazyCom QMS. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-as-a-service platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at EazyCom QMS, expressing an interest in obtaining information about us or our products, or when participating in activities on the platform.

• Personal Data: Names, email addresses, job titles, and phone numbers.
• Authentication Data: Passwords, password hints, and similar security information used for authentication and account access.
• System Usage Data: Audit logs, IP addresses, browser types, and operating systems to maintain compliance with 21 CFR Part 11.

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To maintain audit trails required by FDA and ISO regulatory standards.
• To send administrative information to you (e.g., product updates, CAPA assignments, or training reminders).
• To protect our platform and keep it safe and secure.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes 256-bit SSL encryption, regular security audits, and strict role-based access controls (RBAC). However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Contact Us

If you have questions or comments about this notice, you may email us at privacy@eazycom.com or contact us via our Support page.